Negative Keywords: Secret Weapon for More Profitable Campaigns
Did you know that up to 30% of your Google Ads budget can be lost through irrelevant clicks? Negative keywords are the key to preventing exactly that. They help you exclude unsuitable search queries and use your ad budget specifically for qualified leads.
Core points:
- Save budget: less wasted reach through irrelevant clicks.
- Raise conversion rate: only relevant users reach your ads.
- Improve ROI: more efficient campaigns through precise alignment.
An optician who defines "drinking glasses" as a negative keyword avoids unnecessary clicks – and saves real money. In the following I show you how to deploy negative keywords specifically to optimise your campaigns measurably.
What are negative keywords and how do they work?
Definition and purpose
Negative keywords are a powerful tool to align Google Ads campaigns more precisely and exclude irrelevant search queries deliberately. With negative keywords you set which search terms should NOT trigger your ads. While normal keywords determine when your ad appears, negative keywords filter out unwanted clicks.
An example: a lawyer in Graz that does not offer free consultations could use terms like "free", "gratis" or "legal aid" as negative keywords. This way she prevents her ad from reaching people searching for free services.
The benefit is clear: you save budget, since unnecessary clicks are avoided,** improve the relevance** of visitors on your website and achieve** higher conversion rates** because you address qualified leads deliberately.
Types of negative keywords
Google Ads offers various ways to deploy negative keywords, depending on the desired reach:
- Campaign level: the negative keyword applies to all ad groups within a campaign.
- Ad group level: here the exclusion is limited to a specific ad group.
- Negative keyword lists: these can be used across campaigns. Terms like "jobs", "career" or "vacancies" are typical examples that are irrelevant for many companies.
With these options you can steer your campaigns efficiently and exclude irrelevant search queries systematically.
Adapting for Austria
The Austrian market brings some specifics that should be taken into account when selecting negative keywords. Besides standard German terms, regional variants and** seasonal differences** should also be considered. A ski rental in Salzburg could, for example, exclude terms like "water-skiing" in summer, since these do not match the offered service.
Price perception also plays an important role. Terms like "bargain", "outlet" or "leftover stock" have different meanings depending on the industry and audience. While a luxury jeweller in Vienna will probably exclude these terms, a furniture discounter could use them deliberately to address bargain hunters.
Companies in border regions face further challenges. In Bregenz, near the Swiss border, an electronics retailer could, for example, exclude terms like "CHF" or "Swiss francs" if no deliveries to Switzerland are offered. Such adjustments are decisive to minimise wasted reach and reach the audience efficiently.
Step-by-step guide: finding and adding negative keywords
A targeted strategy for negative keywords is essential to minimise wasted reach and use your ad budget efficiently. Without a clear structure you risk paying for irrelevant clicks and steering unqualified visitors to your site. With the following steps you optimise your campaigns precisely.
Use the search terms report
The Google Ads search terms report is an indispensable tool to uncover irrelevant search queries. Here you see which terms actually triggered your ads and can specifically analyse which of them do not match your offer.
An example: an optician in Linz could find that his ads appear on terms like "wine glasses" or "drinking glasses", although he sells exclusively eyewear. Such irrelevant clicks can be excluded through negative keywords. Geographic data can also help: if certain districts or postcodes show a low conversion rate or poor ROAS (return on ad spend), you can deploy negative keywords specifically for these areas.
With these insights you can specifically build lists for negative keywords.
Build negative keyword lists
Managing negative keywords becomes much more efficient through shared lists in Google Ads. These lists can be used across multiple campaigns and save time on maintenance. Sensible categories could be, for example, "general exclusions", "job ads" or "free services".
For Austrian companies it is sensible to consider regional specifics. A list "border regions" could contain terms like "CHF", "Swiss francs", "German Mark" or "delivery Germany" if your company only operates in Austria.
To exclude similar variants automatically, the use of broad match for negative keywords is recommended. However, you should regularly check whether this accidentally blocks relevant search queries.
As soon as your lists are created and organised, the strategic implementation begins.
Best practices for implementation
The level on which you deploy negative keywords influences their effectiveness. At campaign level you can set general exclusions that apply to all ad groups. At ad group level, by contrast, specific exceptions can be implemented for certain product categories.
It is important to review your reports regularly. For new campaigns weekly checks are recommended; for established campaigns monthly checks are often enough. With high budgets, however, you should make adjustments daily.
Seasonal adjustments also play a role. A ski rental in Innsbruck could exclude terms like "water-skiing" or "jet-ski" in summer. A restaurant business in Salzburg could add terms like "cheap" or "bargain" as negative keywords during the festival to address a premium audience deliberately.
This systematic approach is a central part of the marketing master plan we at Nordsteg always develop first. Negative keywords are not a one-off task – they require continuous optimisation, since both search behaviour and campaign performance change constantly.
Is your website losing customers?
Our AI scans your website and delivers a professional analysis report – free of charge as a PDF via email.
Request free analysisTools and methods for continuous optimisation
Maintaining negative keywords is an ongoing process. With the right tools and regular reviews you can avoid unnecessary clicks and block irrelevant search queries. A clear structure minimises mistakes and ensures that your campaign budget is deployed effectively.
Google Ads features
Google Ads offers practical functions to manage negative keywords efficiently. Through the shared libraries you can create keyword lists and use them for multiple campaigns at the same time. Changes to a list are automatically applied to all linked campaigns – a major advantage to reduce administrative effort.
With the filter function in the search terms report, terms with high costs and low conversions can be quickly identified. For Austrian companies it is particularly recommendable to check geographic search terms to exclude clicks from unwanted regions.
Another helpful feature are the automatic recommendations in Google Ads, which suggest negative keywords based on your campaign data. But careful: you should check these suggestions carefully, since relevant terms could also be wrongly excluded. Beyond the built-in functions of Google Ads, external tools can additionally support your optimisation work.
External tools
Tools like SEMrush and** Ahrefs** help you identify irrelevant search terms that have not yet been considered in your campaigns.** WordStream** offers automated keyword analyses and sends notifications when unusual spikes in irrelevant search queries occur. For larger accounts, tools like** SpyFu** offer insight into the keyword strategies of your competitors. In addition,** Google Sheets scripts** with N-gram analyses can be used to cluster related terms and exclude them deliberately.
The choice of the right tools is the first step – but regular checks are decisive to stay successful long-term.
Regular review cycles
Seasonal adjustments play a central role. A tourism business in Tyrol could, for example, add terms like "summer holiday" or "swimming lake" as negative keywords before the winter season. A retailer in Vienna, by contrast, should align his strategy with seasonal buying motives in the run-up to Christmas.
This systematic approach is a core part of our marketing master plan at Nordsteg. Instead of relying on short-term experiments, we develop clear strategies and rely on continuous optimisation. This way we create predictable and sustainable success for your company.
Practical examples for local businesses in Austria
After targeted optimisation with tools, the real benefit shows in concrete on-site application. Theory and practice go hand in hand here. In Austria, regional search habits and linguistic specifics play a central role, which is why precise selection of keywords is decisive. Below you see how companies with local focus have successfully implemented these strategies.
Examples for retailers
A fashion store on Vienna's Mariahilfer Strasse struggled with high click costs and low closings, since the ads attracted mostly bargain hunters and online shoppers. Through deliberate exclusion of negative keywords like "gratis", "cheap", "low-priced", "free", "online shop" and "free shipping", the company could reduce costs and at the same time raise the conversion rate.
A sports shop in Salzburg found that many clicks took place outside the delivery area. To avoid this, terms like "Germany", "Munich", "Berlin" and "shipping to Germany" were excluded. The result: less wasted reach and a more efficient deployment of the ad budget.
An electronics retailer in Graz had similar challenges. Many search queries related to repairs, although the shop sells exclusively new devices. By excluding terms like "repair", "defective", "broken", "spare parts" and "service", ad spending could be reduced and at the same time more qualified leads generated.
Examples for service providers
Service businesses also benefit enormously from a considered keyword strategy. A plumber in Innsbruck found that his ads frequently appeared on do-it-yourself search queries. Through targeted exclusion of terms like "DIY", "do it yourself", "instructions", "tutorial" and "home improvement", the campaign could be made significantly more efficient – with more calls from interested customers and fewer unwanted clicks.
A tax advisor in Linz used negative keywords to minimise unqualified enquiries. Terms like "free consultation", "gratis", "DIY tax return" and "software" were excluded. In addition, he excluded geographic terms like "Germany", "Switzerland" and "Liechtenstein", since the different tax laws made consulting in these countries impractical.
A dental practice in Klagenfurt had problems with clicks from people searching for emergency services or free treatments. With negative keywords like "emergency service", "weekend", "free" and "without appointment", the audience could be addressed more specifically. The result: more booked appointments via the website and lower cost per acquisition.
Adapting to local search trends
For Austrian companies it is important to consider linguistic specifics. A restaurant business in Vienna found that search terms with northern German dialects – such as "Brötchen" instead of "Semmel" or "Hackfleisch" instead of "Faschiertes" – led to irrelevant clicks. By taking regional language variants into account, the campaign could be optimised specifically.
A wedding planner in Salzburg aligned his ads to traditional Austrian wedding celebrations. Terms like "registry office only", "without church", "Las Vegas" and "quick wedding" were excluded, since these did not match the audience.
These examples show how local adjustments can be integrated into a comprehensive marketing strategy. With an individually tuned master plan that considers both industry-specific and regional specifics, measurable results can be achieved through continuous optimisation.
Campaign performance: with vs. without negative keywords
Practical experience clearly shows: negative keywords help you address your audience more precisely and use your ad budget more efficiently.
Important metrics in focus
The use of negative keywords leads to noticeable improvements in the most important performance metrics:
- Higher click-through rate (CTR): irrelevant ads are filtered out, raising the quality of clicks.
- Lower cost per click (CPC): less wasted reach means lower spending on unsuitable clicks.
- Better return on ad spend (ROAS): your budget is used specifically for relevant audiences, which directly raises campaign success.
Performance comparison: with and without negative keywords
Case studies from Austria illustrate the difference: campaigns with negative keywords generate more qualified enquiries and closings on the same budget. The key lies in regular analysis and adjustment of the keyword lists. This process ensures that irrelevant search queries are consistently excluded – a decisive factor for long-term success.
Important to understand: negative keywords are not a one-off setup. They require continuous review and optimisation. This ongoing process forms the basis for a sustainable rise in campaign performance and creates room for further strategic measures.
Nordsteg's approach for Google Ads success
Instead of starting straight with tests, Nordsteg relies on a clearly structured and strategic approach. Strategy before execution – this principle sets us apart from the masses and enables us to perform considered experiments with predictable results.
Marketing Master Plan and roadmap as basis
Before launching a Google Ads campaign, we develop a comprehensive marketing master plan or roadmap. This strategic approach ensures that negative keywords are not viewed in isolation but as an integral part of a comprehensive performance marketing strategy.
Our master plan (from EUR 1,490) and our roadmap (from EUR 6,990) define audiences, strategies, budgets and priorities precisely. Execution only begins when this strategic basis is in place.
This approach enables targeted optimisation of negative keywords. Instead of excluding terms at random, through clear audience analysis we can filter precisely and ensure that your ads reach exactly the right users. In the further course we show how our strategic approach offers concrete advantages at every step.
Long-term and predictable results in focus
Our strategy combines coaching with continuous optimisation to achieve sustainable success. The regular analysis and adjustment of negative keywords is a prime example of this systematic approach.
Through this strategic framework we create measurable and sustainable results. Our Google Ads support, starting at EUR 350 per month, combines considered planning with ongoing optimisation. That means: negative keywords are not set up once and forgotten, but continuously checked and adjusted. This ongoing process leads to a constant improvement in performance with simultaneously falling costs.
Cooperation with Austrian companies
As a performance marketing agency focused on the DACH region, we know the specific challenges of Austrian companies precisely. Regional search trends, local specifics and cultural factors flow directly into our keyword strategies.
As shown in the practical examples, we take these regional specifics into account in all aspects of our work. We not only develop your Google Ads campaigns but accompany you long-term in optimising your overall marketing performance. Through transparent reporting and regular strategy talks, you always keep the overview of your investments and their results.
This comprehensive approach makes the difference: instead of isolated measures, you receive a considered marketing strategy in which negative keywords are an important building block for more profitable campaigns.
FAQs
How do I find suitable negative keywords for my company and use them effectively?
To identify negative keywords effectively, you should first analyse the search terms that generate clicks but do not lead to relevant enquiries or conversions. You can then specifically exclude these terms to avoid unnecessary costs. A helpful tool for this is the** search terms report** in Google Ads. By regularly evaluating this report, irrelevant search queries can be identified and your keyword list adjusted accordingly.
The ongoing management of negative keywords is a decisive factor to minimise wasted reach and address the right audience deliberately. This way you not only raise the efficiency of your campaigns but also use your ad budget significantly more effectively. Integrate this care as a fixed part of your strategy to achieve better results long-term.
What challenges are there in using negative keywords in the Austrian market and how can I successfully handle them?
One of the central challenges in the Austrian market is dealing with regional search terms and dialects. These can easily lead to relevant search queries being unintentionally excluded – especially when negative keywords are chosen too generally or imprecisely. In addition, maintaining the keyword list requires constant adjustments, since both search habits and trends continuously evolve.
To successfully overcome these hurdles, a thorough keyword analysis that considers not only general terms but also regional specifics is recommended. Negative keywords should be deployed thoughtfully to avoid blocking relevant queries. The use of** automated tools** can help you manage your keyword lists efficiently and update them continuously. This way your campaigns stay locally relevant and use your available budget optimally.
How often should I update my list of negative keywords to make my Google Ads campaigns more efficient?
It is important to regularly review and adjust your list of negative keywords to exclude irrelevant search queries. For smaller campaigns a weekly check is often enough. If you have larger budgets or more complex campaigns, however, you should look through the list every few days.
With this routine you ensure that your ads are only served to the relevant audiences. This reduces wasted reach and raises the efficiency of your ad spend. Adjust your list continuously to react flexibly to new search terms or trends.